Legal Notice

 

Legal Information

The present website (hereinafter referred to as "the Site") is published by the company RETRAITE PLUS, a simplified joint-stock company with a share capital of €8,000.00, whose registered office is located at 14 QUAI DE LA MARNE, 75019 PARIS, registered with the Paris Trade and Companies Register under number 480 982 982, holding the intra-community VAT number FR44480982982, and represented by Mr. José BOUBLIL, acting as the President with the necessary authority.

The website is owned and published by RETRAITE PLUS.

The publisher of the website is RETRAITE PLUS.

The publication director is José Boublil.

The website is hosted by OVH, located at 2 Rue Kellerman, 59100 ROUBAIX, registered with the Lille Métropole Trade and Companies Register under number 537 407 926, with the phone number 1007.

The data storage is also provided by OVH, at the same address and under the same registration details.

Contact Information

You can contact us via:

  • Toll-free phone number: 0 800 941 340
  • Email: contact [at] retraiteplus [dot] fr

Liability

RETRAITE PLUS strives to provide users with verified and accessible information and tools.

However, RETRAITE PLUS cannot be held responsible for:

  • The unavailability of information,
  • The performance of the website,
  • The presence of viruses on the site.

As a publisher and not an internet service provider or hosting providerRETRAITE PLUS disclaims any responsibility in these areas.

Users acknowledge that they have read and agreed to comply with these legal notices. They also acknowledge that they use the information and tools available on the website at their own risk.

Our Services

Retraite Plus is a specialized advisory organization that assists elderly individuals in finding suitable retirement homes. Since 2005, we have helped families quickly find the most appropriate partner facility for their specific needs.

Our consultants have access to a database of nearly 2,000 partner establishments, including nursing homes (EHPAD), senior residences, and senior co-housing options across France.

Our support covers the entire search process. From the first contact, a gerontology expert evaluates the needs of the elderly person, considering:

  • Their level of autonomy,
  • Their health condition,
  • Their budget,
  • Their geographic preferences,
  • Their desired services and living standards.

In full confidentiality, the consultant recommends private retirement homes that best match the predefined criteria. Upon request, the consultant arranges visits to selected establishments and helps with admission applications.

To contact us, a toll-free helpline (0 800 941 340) is available to the public. Additionally, an online request form is available.

We also provide families with various online tools, including:

  • retirement home directory,
  • An EHPAD directory,
  • senior residence directory.

Pricing and Partner Relations

The advisory services provided by Retraite Plus are completely free for families, regardless of the time spent on consultations. These services are fully funded by our partner retirement homes, senior residences, and assisted living facilities (hereinafter referred to as "Partners").

Important: Our service only connects families with our Partners, guiding them to options that best meet their search criteria.

Families referred by Retraite Plus pay the same rates as other residents. There is no additional cost or contractual modification for those who use our services.

Contact Details

Retraite Plus – 14 Quai de la Marne – 75019 Paris (by appointment only)

  • Phone: 0 800 941 340
  • Fax: 01 80 40 00 29
  • Email: contact [at] retraiteplus [dot] fr

Personal Data Protection

In accordance with applicable regulations, RETRAITE PLUS processes personal data.

Users are informed that personal data is processed for use by authorized members of RETRAITE PLUS, its publisher, and its subcontractors. Data may be transmitted to relevant retirement homes, subsidiaries, and partners, including home care service providers affiliated with Retraite Plus.

Users have the right to:

  • Object to data processing
  • Request data limitation
  • Access, rectify, or delete their data
  • Request data portability
  • Give instructions on the fate of their data after their death

Financial documents are retained for 10 years, as required by Article L.123-22 of the French Commercial Code.

Personal data related to inquiries is retained only for the necessary duration of processing or until the user exercises their right to opposition or withdraws consent.

To exercise these rights, users must send a request along with a copy of an identity document with a signature to:

  • Email: donnees-personnelles @ retraiteplus.fr
  • Mailing address:
    RETRAITE PLUS, 14 QUAI DE LA MARNE, 75019 PARIS

For further information, users can contact the data protection officer at donnees-personnelles [at] retraiteplus [dot] fr.

The privacy policy is available [here].
The cookie policy is available [here].

Useful address:
CNIL (French Data Protection Authority)
3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07
Phone: +33 (0)1 53 73 22 22
Website: www.cnil.fr

Intellectual Property

RETRAITE PLUS holds the intellectual property rights for the website and all its components, including:

  • Graphic design,
  • Site structure,
  • Navigation interfaces,
  • Databases,
  • Newsletters,
  • Software developments,
  • Content (texts, articles, images, files, etc.).

Any total or partial reproduction of the website or its elements without express permission is strictly prohibited and constitutes copyright infringement, punishable under Articles L.335-2 and following of the French Intellectual Property Code.

Databases on the website are protected by law, and any substantial extraction or reuse will be penalized under Articles L.341-1 and following of the French Intellectual Property Code.

The trademarks appearing on the site are registered trademarks of RETRAITE PLUS or third parties. Unauthorized use, reproduction, or imitation is strictly forbidden and subject to legal action under Articles L.713-2 and following of the Intellectual Property Code.

Other distinctive elements, such as company names, trade names, and domain names, are the property of RETRAITE PLUS or third parties. Unauthorized use may constitute identity theft, engaging the perpetrator's civil liability under Article 1240 of the French Civil Code.

Hyperlinks

Users are not allowed to create deep links to this website without prior written authorization from RETRAITE PLUS.

Consumer Mediation

In case of a dispute, consumers may use conventional mediation or an alternative dispute resolution method.

Before mediation, consumers must first attempt to resolve the issue amicably with RETRAITE PLUS. Mediation requests must be filed within one year after submitting a written complaint (Article L.612-2 of the French Consumer Code).

Consumers can contact the mediator via:
Website: www.cm2c.net

Applicable Law

This website is governed by French law.

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